TERMS & CONDITIONS

CUSTOMER CARE

Customer Care

At Renew & Sculpt II, our commitment to excellence extends beyond our treatments to every aspect of your experience. We pride ourselves on providing exceptional customer care, ensuring that each visit to our medical health spa leaves you feeling rejuvenated and valued. Here’s how we make your satisfaction our priority.

Personalized Attention
From the moment you walk through our doors, our dedicated team is here to cater to your individual needs. We take the time to understand your health and beauty goals, tailoring our treatments to ensure you receive the best possible care.

Expert Staff
Our professionals are highly trained and experienced in their respective fields, combining medical knowledge with a compassionate approach. They are always available to answer any questions and provide guidance, ensuring you are comfortable and informed throughout your treatment.

Comfort and Relaxation
Your comfort is paramount at Renew & Sculpt II. Our serene and relaxing environment is designed to help you unwind and enjoy your experience. Every detail, from our tranquil treatment rooms to our soothing ambiance, is crafted to enhance your relaxation and overall wellness.

State-of-the-Art Technology
We utilize the latest advancements in technology to deliver superior results. Our state-of-the-art equipment ensures that you receive the most effective treatments available, enhancing both your health and beauty.

Follow-Up Care
Your journey with us doesn’t end when your treatment does. We provide comprehensive follow-up care to monitor your progress and address any concerns. Our team is always here to support you, ensuring lasting results and ongoing satisfaction.

Accessibility and Convenience
We strive to make your experience as convenient as possible. From easy appointment scheduling to flexible hours, we work around your schedule to ensure you receive the care you need when you need it.

Feedback and Improvement
Your feedback is invaluable to us. We actively seek out and welcome your comments and suggestions to continuously improve our services. Your satisfaction is our top priority, and we are dedicated to making every visit better than the last.

At Renew & Sculpt II, we believe that true wellness and beauty come from feeling cared for and appreciated. We are here to provide you with the highest level of service, helping you achieve your health and beauty goals with confidence and ease.

Privacy & Safety

PRIVACY & SAFETY

Privacy and Safety

At Renew & Sculpt II, your privacy and safety are our top priorities. We are committed to maintaining the highest standards to protect your personal information and ensure a safe, secure environment for all of our clients. Here’s how we uphold these standards:

Confidentiality
Your personal information is treated with the utmost confidentiality. We collect only the information necessary to provide you with our services and ensure your health and safety. This information is securely stored and accessed only by authorized personnel.

Data Protection
We implement stringent data protection measures to safeguard your information. Our digital systems are equipped with advanced security protocols to prevent unauthorized access, and our staff is trained to handle your data responsibly.

Transparency
We believe in being transparent about how we use your information. Our privacy policy outlines what data we collect, how we use it, and your rights regarding your personal information. You can access our full privacy policy on our website or request a copy from our front desk.

Safety Measures

Hygienic Practices
We adhere to rigorous hygiene standards to ensure a clean and safe environment. Our treatment rooms and equipment are sanitized before and after each use, and our staff follows strict protocols to maintain cleanliness and prevent the spread of infections.

Qualified Professionals
All treatments are performed by licensed and certified professionals with extensive training in their respective fields. Our team stays updated on the latest safety practices and industry standards to provide you with safe and effective care.

Emergency Preparedness
Your safety is paramount, and we are prepared for any emergencies. Our facility is equipped with necessary emergency equipment, and our staff is trained in emergency response procedures. We regularly review and update our safety protocols to ensure we are always ready to respond effectively.

Client Rights

Informed Consent
Before any treatment, we provide you with all necessary information to make an informed decision. We discuss the benefits, risks, and alternatives, ensuring you understand and consent to the procedure.

Right to Privacy
You have the right to privacy during your treatments. We respect your personal space and ensure that all services are conducted in a private setting. Your treatment details and personal conversations are kept confidential.

Safety Assurance
If at any point you feel uncomfortable or have concerns about your safety, please inform our staff immediately. We are here to address your concerns and make any necessary adjustments to ensure your comfort and well-being.

At Renew & Sculpt II, we are dedicated to providing a secure and confidential environment where you can focus on your wellness and beauty goals with peace of mind. Your trust is important to us, and we continuously strive to uphold the highest standards of privacy and safety.

PAYMENT METHODS

Credit / Debit Cards
Offline Payments